Client feedback is essential for any functioning business. Within Lighthouse Visuals we have many levels of customer service to ensure all clients are addressed and are receiving the upmost quality of services. Our team strives to give the best services all around in our markets. Customer service goes beyond a service appointment. From the first communication all the way through the product arrival, we are here to ensure great service!
Photographers work one on one with their clients to gain information on the listing to capture the images needed to sell the home. Along with that, photographers contact the clients both before and after the shoot to make sure they received their products and the products are up to par. Soon after your receive your photos our team sends a feedback email to your primary email account to check on how your experience was with our team.
Customer feedback is the most important aspect of customer service. Our clients feedback is valued and used to help train and set standards for all of our employees. If you have feedback for our time feel free to reach out at anytime. We are ready to help you!